Those are the words of Bertrand David Barouti, who has been a product manager with Synergi Life since 2019.
International companies are now very aware of risk, but most lack a complete risk picture to manage in accordance with. That’s exactly what is offered by Synergi Life, DNV’s risk management software that contains all the tools needed to deal with HSE, non-conformances, incidents, risks, risk analyses, revisions, assessments and improvement proposals.
MACHINE LEARNING: “By using ‘deep learning’, we’ll be able to predict what equipment will become faulty and potentially cause harm so that customers can implement measures before it gets to that point,” says Bertrand David Barouti, a product manager with Synergi Life. Photo: DNV
“This software is used by more than 350 companies and 750,000 employees worldwide in the energy, oil & gas, aquaculture, health service, transport, local authority and building and construction sectors,” says Bertrand.
Synergi Life is a result of the Norwegian oil industry’s major focus on safety. It was established in Stavanger in 1989 and acquired by DNV in 2011. This leading tech environment consists of almost 100 developers, sales personnel, consultants and technical support personnel in Stavanger and nine other locations in Northern Europe, Asia and the Middle East, and generates annual revenue of more than NOK 170 million.
“The solution saves our customers millions”
Synergi Life gives both the management and those on the shop floor all the information they need to prevent unacceptable risks, implement corrective measures and handle maintenance.
“With Synergi Life, you’re only given the information that is relevant for you. Every company faces different challenges, but all our customers want safer operations and to understand risk better. That’s the core of our product. That’s why we share some ‘lessons learned’ between industries and companies, especially those relating to safety. For example, the aquaculture industry can learn a lot from the oil industry’s risk management,” he points out.
The Synergi Life Mobile App, an addition to Synergi Life, allows users to easily create observations and incident reports anywhere and at any time.
“The solution makes it easy to report non-conformances, risks and errors via a mobile entity, for example by uploading pictures or making a voice recording. You don’t have to create physical documents and reports that must be signed and are then hidden away in a drawer. This saves our customers millions of krone in administration costs. In addition, they save money on insurance by using Synergi Life, which has been proven to reduce the number of unwanted incidents during operations,” he says.
DNV also offers a Risk Management module, which provides organizations with procedures for handling risk. This software processes all parts of the risk management and helps companies structure risk efficiently. This means they can balance risk possibilities, reduce extra costs and avoid losses due to unwanted incidents.
Integrates machine learning and IoT
Synergi Life is a flexible product with sector-specific solutions which means it is used by many different companies.
“All companies, both large and small, can use it. With the help of the simple reporting system and IoT, we manage to pick up many details deep down in the organization to obtain an overview,” says Bertrand.
He says all this is possible thanks to the talented developers in Synergi Life.
“In partnership with customers, we spend a lot of time finding out how to improve the software. One of the newest things we’re now working on is integrating machine-learning into the solution. By using ‘deep learning’ (part of machine learning) we will, for example, be able to predict what equipment will become faulty and potentially cause harm, so that customers can initiate measures before it gets to that point. The human element represented by developers, customers and users is crucial for providing context for the data we gather.”
Specialized software developers result in better quality
Kjetil Hersvik has worked as a software developer on the Synergi Life team for a year now. Before this, he spent four years as a developer with another company and five years working on risk analysis. He tells us that everything he does is about improving the system.
“I work on how information is processed behind the scenes, something that among other things helps to improve the system and allow new ways of presenting information. This has been a steep learning curve as this is a large system, but fortunately the system is characterized by tidy, long-term thinking. This department is very open to employees spending a long time working on issues they want to improve.”
He also tells us that he works on ‘backend’ developments and that they use C# as their programming language and cloud technologies from Microsoft Azure. Synergi Life is delivered as both a cloud service and an ‘on premise’ system, and more and more customers are transferring to the cloud.
“I work on backend developments, while others combine different things. As a rule, we try to specialize because that improves the quality of our work. I usually compare this to a car workshop: if everyone has defined areas of responsibility, the workshop is tidier and it’s easier to fix cars quickly,” he says.
He thinks that being allowed to specialize in areas they want to focus on is one of the best things about working for DNV.
“I think working here is different, and that’s because of the trust you’re shown. We’re allowed a high level of co-determination irrespective of our job titles. This is a very organic organization and we can shape our role ourselves based on where we believe we can contribute the most,” says Kjetil.
Kjetil believes that the system is better quality because everyone knows their own strengths and contributes as much as they can in the areas they are best at.
“We have much fewer small errors that have to be fixed here. In DNV, we think long-term and collectively, and take the time to review all new developments during the process,” he says.
SPECIALIST EXPERTISE: “As a rule, we try to specialize because that improves the quality of the work. We have much fewer small errors that have to be fixed here,” says Kjetil Hersvik, a software developer on the Synergi Life team. Photo: DNV